Privacy Policy

Introduction

At Episteca.ai, we take your privacy and the security of your data extremely seriously. This Privacy Policy describes how we collect, use, and handle your information when you use our website, products, and services.

Information We Collect

We collect information that you provide directly to us:

• Waitlist & Inquiries: When you join our waitlist or book a demo, we collect your name, work email, and company name.
• Service Usage: When you use our platform, we collect information necessary to provide the service, including authentication data and configuration settings.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services.
• Send technical notices, updates, and support messages.
• Communicate with you about products, services, and events.
• Monitor and analyze trends and usage in connection with our services.

Data Security & The Knowledge Firewall

Unique to Episteca.ai, our architecture is designed for enterprise compliance:

• Isolated Processing: Your documents are processed in isolated environments and never used to train external models.
• Zero-Hallucination Gating: Our "Knowledge Firewall" ensures that data retrieval is grounded strictly in your provided documentation.
• Encryption: All data is encrypted at rest and in transit using industry-standard protocols.

Sharing of Information

We do not share your private information or your company's internal documentation with third parties, except as required to provide our service or if required by law. We never sell your data.

Your Rights

You have the right to access, correct, or delete your personal information. If you wish to exercise these rights, please contact us at aman@episteca.ai.

Changes to this Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by revising the date at the top of the policy.